SHOPPING ON OUR WEB SITE:

HomeGardeningProducts.com is owned and operated by Toil & Tend, Wake Forest, NC USA

Orders placed at HomeGardeningProducts.com are shipped via our preferred shipping carriers to business and/or residential destinations within the 48 continental US states. We're sorry, but at this time orders cannot be shipped to any destinations outside the contiguous US states, or to a Post Office Box or APO/FPO Box.

Shipping & Handling Charges:

S&H charges are based on the shipment destination. S&H charges can be calculated before checkout using the destination zip code. All HomeGardeningProducts.com shipments originate from Youngsville, NC 27596 USA.

Ground Transit Times:

Unless notified otherwise, most orders ship within 24 to 48 hours – Please allow up to 7 business days for delivery. Transit and delivery times may vary based on carrier and destination.

PRIVACY POLICY & STATEMENT:

Our goal at HomeGardeningProducts.com is to provide you with a safe, and enjoyable online shopping experience. Please know that while visiting our web site, we do not collect any personal information without your knowledge and / or consent. If you should send personal information to us, in no case will we sell, rent, or exchange your information to any third or outside party. Any information you provide to us will remain secure and private, both online and offline.

What kind of personal information we collect:

The type of information that may be collected by GardenHomeDirect.com directly corresponds with the service(s) you request. For instance, at our web site, you can purchase and / or inquire about various products, contact us with general questions and comments, or request additional information on our product(s) and / or service(s). The information you provide to us through these service(s) is the only infomation that we collect, and, if necessary, may be necessary to facilitate a response to your specific request.

How we use the information we collect from you:

When you submit personal information to Toil & Tend / HomeGardeningProducts.com, including; your name, address, telephone number, fax number, and email address, we may use this contact information to:

• Send you a receipt of a purchase 

• Provide / send information you have requested

• Respond to a question or comment 

Credit card transactions:

When making a credit card purchase at HomeGardeningProducts.com, your credit card transaction will be processed before shipment of merchandise or products. Please note that, for all online purchases, HomeGardeningProducts.com does not store any of your credit card information.

eMail correspondence:

Should you send comments or questions via eMail, we will share your communications only with the appropriate employee(s) or staff member(s).

Links to other web sites:

Please note that, while visiting HomeGardeningProducts.com, we may provide you with links to outside web sites that we think you may find useful or informative. These sites may not be owned or directly affiliated with HomeGardeningProducts.com. Please be aware that, once you visit a link to an outside / linked web site, you are subject to the privacy policy and / or practices of that site. We encourage you to read the privacy statement of each and every web site that may collect any of your personal information. HomeGardeningProducts.com is not responsible for the content and / or practices of any outside and / or linked web sites.

Newsletter / Mailing List:

Visitors to HomeGardeningProducts.com who: request additional information, purchase product(s) or service(s), or correspond with us via email, telephone or mail, may be added to our newsletter mailing list. Our newsletter is used to inform you of new product(s) and / or service(s) offered by HomeGardeningProducts.com. If you would like to be removed from our mailing list, please email us using the form on the "Contact Us" page with your removal request.

30-DAY RETURN POLICY:

HomeGardeningProducts.com sells only new items, and warrant them in accordance with the manufacturer's warranty policy.

You may return any unopened or unused item to us at your expense within 30 days to the address shown below (also shown on your packing slip). Customer returns sent via Collect Services will be refused.

All refunded returns are subject to a 10% restocking fee, which will be deducted from your refunded purchase amount.

Refunds will not be issued for:

• Purchase amounts under $5.00

• Item(s) that have been opened and/or used in any manner.

• Any item(s) returned more than 30 days from the original date of purchase.

• Any S&H charges and/or fees applied to your order


NOTE: Any shipment that is refused by the receiver, will be returned to HomeGardeningProducts.com, and will automatically be issued a refund of the purchase amount, minus a $10 Shipping & Handling fee.