Ground Transit Times
Unless notified otherwise, most orders ship within 24 to 48 hours – Please allow up to 7 business days for delivery. Transit and delivery times may vary based on carrier and destination.

PRIVACY POLICY & STATEMENT
Our goal at GardenHomeDirect.com is to provide you with a safe, and enjoyable online experience. Please know that while visiting our web site, we do not collect any personal information without your knowledge and / or consent. If you should send personal information to us, in no case will we sell, rent, or exchange your information to any third or outside party. Any information you provide to us will remain secure and private, both online and offline.

What kind of personal information we collect
The type of information that may be collected by GardenHomeDirect.com directly corresponds with the service(s) you request. For instance, at our web site, you can purchase and / or inquire about various products, contact us with general questions and comments, or request additional information on our product(s) and / or service(s). The information you provide to us through these service(s) is the only infomation that we collect, and, if necessary, may be necessary to facilitate a response to your specific request.

How we use the information we collect from you
When you submit personal information to Spectrum Products, Inc., including; your name, address, telephone number, fax number, and eMail address, we may use this contact information to:

• Send you a receipt of a purchase

• Provide / send information you have requested

• Respond to a question or comment

Credit card transactions
When making a credit card purchase through GardenHomeDirect.com, your credit card transaction will be processed before shipment of merchandise or products. Please note that, for all online purchases, GardenHomeDirect.com does not store any of your credit card information.

eMail correspondence
Should you send comments or questions via eMail, we will share your communications only with the appropriate employee(s) or staff member(s).

Links to other web sites
Please note that, while visiting GardenHomeDirect.com, we may provide you with links to outside web sites that we think you may find useful or informative. These sites may not be owned or directly affiliated with GardenHomeDirect.com. Please be aware that, once you visit a link to an outside / linked web site, you are subject to the privacy policy and / or practices of that site. We encourage you to read the privacy statement of each and every web site that may collect any of your personal information. GardenHomeDirect.com is not responsible for the content and / or practices of any outside and / or linked web sites.

Newsletter / Mailing List
Visitors to GardenHomeDirect.com who: request additional information, purchase product(s) or service(s), or correspond withus. via eMail, telephone or mail, may be added to our newsletter mailing list. Our newsletter is used to inform you of new product(s) and / or service(s) offered by GardenHomeDirect.com. If you would like to be removed from our mailing list, please contact our Customer Service Department with your removal request.

30-DAY RETURN POLICY
GardenHomeDirect.com sells only new items, and warrant them in accordance with the manufacturer's warranty policy.

You may return any unopened or unused item to us at your expense within 30 days to the address shown below (also shown on your packing slip). Customer returns sent via Collect Services will be refused.

All refunded returns are subject to a 10% restocking fee, which will be deducted from your refunded purchase amount.

Refunds will not be issued for: